Privacy Policy

1. Information We Collect

When you register and use our platform, we collect the following types of information:

• •Identity information: name, date of birth, government ID (for KYC verification)
• •Contact information: email address
• •Financial information: payment method details, transaction history
• •Technical data: IP address, browser type, device type, pages visited
• •Usage data: game history, session duration, betting patterns

2. How We Use Your Information

We use the information we collect to:

• •Create and manage your account
• •Process deposits and withdrawals
• •Verify your identity (KYC compliance)
• •Provide customer support
• •Detect and prevent fraud and money laundering
• •Comply with our Curaçao gaming licence requirements
• •Send transactional emails (deposit confirmations, withdrawal notices)
• •Send promotional communications where you have opted in
• •Improve our platform based on usage analytics

3. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• •Payment processors — to facilitate deposits and withdrawals
• •KYC/identity verification providers — to verify your identity
• •Regulatory authorities — when required by law
• •Fraud prevention services — to detect and prevent fraudulent activity

All third-party providers are contractually bound to maintain the confidentiality and security of your data.

4. Cookies

We use cookies to maintain your session, remember preferences, and collect analytics data. Essential cookies (required for the site to function) are used without consent. Analytics and marketing cookies require your consent, which you can manage through our cookie consent banner.

You can disable cookies in your browser settings, but this may affect site functionality.

5. Data Retention

We retain your personal data for as long as your account is active and as required by our licensing obligations. Transaction records are kept for a minimum of 5 years as required for AML compliance. After account closure, we retain data for the legally required minimum period.

6. Your Rights

You have the right to:

• •Access the personal data we hold about you
• •Request correction of inaccurate data
• •Request deletion of your data (subject to legal retention requirements)
• •Object to processing of your data for marketing purposes
• •Data portability — receive your data in a structured format
• •Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, contact us at [email protected].

7. Security

We use 256-bit SSL encryption for all data transmission. Player funds are held in segregated accounts. We implement industry-standard security measures including firewalls, intrusion detection, and regular security audits. No method of data transmission over the internet is 100% secure; we cannot guarantee absolute security but we maintain best-practice protections.

8. Contact

For privacy-related inquiries or to exercise your data rights, contact us at:
Email: [email protected]
Live chat: available 24/7 on this website

For broader context on data protection standards applicable to Canadian players, the Office of the Privacy Commissioner of Canada publishes guidance on PIPEDA compliance. Ontario's gambling regulator, the Alcohol and Gaming Commission of Ontario (AGCO), sets standards for player data protection and responsible gaming in the province.